Implementation: Consensus Is Particularly Important
Why do we spend endless hours discussing problems and finding solutions only to discover that individuals have not taken action? One answer is that we are more skilled in analysis than synthesis (implementation). Consensus-building is a robust technique for assuring implementation.
Consensus is one of the most misunderstood terms used in today’s organizations. It does not mean that everyone agrees on a decision, it means that people agree to support the decision, even though they do not agree with the decision. Every member of the group must visibly signal his agreement to support the implementation. This definition has a key corollary: The group defines its membership so that each member of ...
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