Influencing in All Directions

Influencing is a style of communicating and motivating others to accept and perform unpleasant tasks. It works in all directions: with superiors, subordinates, and peers.

In your role of project manager, you may request a senior person or a peer to perform an unpleasant project task. They might be the only one available, hold the needed technical expertise, or have the organizational position to make a commitment. For some executives, making a basic decision is unpleasant; it forces them into a commitment for which they might be held accountable!

Effective influencers provide information that is relevant to the needs of the senior person or a peer. Consider the manager of a product development process unable to ...

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