Handling Unpleasant Project Tasks
Gregory D. Githens, PMP
PM Network 28 (December 1997)
Why consider unpleasant tasks? Project managers must frequently ask others to work in physically dangerous conditions, work overtime or with people they dislike, or change product designs. Effective project managers master the twin challenges of accomplishing the work while preserving (even enhancing) personal relationships. Handling unpleasant tasks is a supreme test of leadership ability.
I believe that our changed organizational environment means that people will increasingly need to perform unpleasant work. Why? Because modern organizations are shifting toward less specialization and more sharing of work. The new horizontal organization cannot tolerate ...
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