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People CMM: A Framework for Human Capital Management, Second Edition by Sally A. Miller, William E. Hefley, Bill Curtis

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Part Two. Process Areas of the People Capability Maturity Model

Part Two describes the practices that correspond to each maturity level in the People CMM. It is an elaboration of what is meant by maturity at each level of the People CMM and a guide that can be used for organizational improvement and appraisal. For those who want to get a quick sense of the practices, without the rigor that is needed in applying them, a summary of the practices is provided in Appendix D.

Each maturity level provides a layer in the foundation for continuous improvement of the organization’s workforce capability. Achieving each level of the maturity model institutionalizes a different component of workforce capability, resulting in an overall increase in the workforce ...

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