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People CMM: A Framework for Human Capital Management, Second Edition by Sally A. Miller, William E. Hefley, Bill Curtis

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3. People CMM Process Areas

3.1 Process Area

Each maturity level of the People CMM, with the exception of the Initial Level, consists of three to seven process areas. Each process area identifies a cluster of related practices that, when performed collectively, achieve a set of goals considered important for enhancing workforce capability. Each process area organizes a set of interrelated practices in a critical area of workforce management, such as staffing, compensation, or workgroup development. Each of these areas constitutes an important organizational process. The process areas at each level of maturity create a linked system of processes that transform the organization’s capability to manage its workforce.

Process areas identify the ...

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