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People CMM: A Framework for Human Capital Management, Second Edition by Sally A. Miller, William E. Hefley, Bill Curtis

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2. Increasing Organizational Capability through the People CMM

2.1 Maturity Levels in the People CMM

A Capability Maturity Model (CMM) is constructed from the essential practices of one or more domains of organizational process. The People CMM concerns the domain of workforce management and development. A CMM describes an evolutionary improvement path from an ad hoc, immature process to a disciplined, mature process with improved quality and effectiveness.

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All CMMs are constructed with five levels of maturity. A maturity level is an evolutionary plateau at which one or more domains of the organization’s processes have been transformed to achieve ...

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