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People CMM: A Framework for Human Capital Management, Second Edition by Sally A. Miller, William E. Hefley, Bill Curtis

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Part Three. Appendices

Appendices
Appendix A: References 559
Appendix B: Acronyms 571
Appendix C: Glossary of Terms 575
Appendix D: Practice-to-Goal Mappings for People CMM Process Areas 591

Appendix A. References

Accenture 08 Accenture. Accenture Global Delivery Network: Certifications. 2008. Available WWW<URL: www.accenture.com/Global/Services/Global_Delivery_and_Sourcing/AccentureCertifications.htm>.

Amit 99 Amit, R. & Belcourt, M. “Human Resources Management Processes: A Value-Creating Source of Competitive Advantage.” European Management Journal 17, 2 (1999): 174–181.

Anderson 05 Anderson, J. & Snyder, C. “Customized People CMM Assessment Leads to ISTG Improvements.” SEPG 2005. Pittsburgh: Software Engineering Institute, Carnegie ...

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