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People and Self Management by Sally Palmer

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6Training and developing yourteam

Learning objectives

On completion of this chapter you will be able to:

•   identify what is meant by appraisal

•   explain the purpose of appraisal

•   list the features of a good appraisal system

•   appreciate how to conduct an appraisal interview

•   explain the term ‘reward review’

•   differentiate between training, development and education

•   appreciate why staff need training

•   understand the team leader's role in training

•   define the term ‘training gap’

•   differentiate between on-the-job and off-the-job training

•   explain the advantages and disadvantages of different types of training

•   understand how to plan and control training

•   state the advantages of training to the trainee and the ...

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