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People and Self Management by Sally Palmer

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2Team leaders and organizations

Learning objectives

On completion of this chapter you will be able to:

•  define the term ‘organization’

•  differentiate between objectives and targets

•  list and describe the various types of organization structure

•  understand the uses and limitations of organization charts

•  differentiate between tall and flat organizations

•  describe the term ‘culture’

•  differentiate between the formal and informal culture

•  explain the types of culture described by Handy and Deal and Kennedy

•  appreciate the complex nature of organizational roles

•  identify contributing factors to role conflict

•  understand what can be done to avoid role conflict and role stress.

Introduction

In Chapter 1 we considered the job ...

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