Book description
People and Self Management leads the reader through all the skills needed for today's supervisor/team leader, including:* how to assess and improve your workplace performance;
* the essential skills of effective self management;
* the management of change.
The Team Leader Development Series is an essential tool towards gaining the Supervisory Management Award. Consisting of four practical and interactive textbooks, this series will be invaluable not only to students, but also as a guide individuals and organisations seeking to improve their business performance at the first level of management.
Key learning features:
* Learning Objectives to enable the reader to assess the knowledge gained throughout the series.
* Activities to put the learning into practice.
* Case studies - 'true-life' scenarios!
* Workbased Assignments which will provide evidence for S/NVQ portfolios.
* Language is straightforward and direct, contextualised to relate to team leaders and supervisory managers working in a wide range of industry sectors.
* Influential protagonists in the field will be alluded to as appropriate to support the learning.
* Action plan to take the learning forward.
Table of contents
- Front Cover
- Halftitle
- Title Page
- Copyright
- Contents
- Introduction
- 1 The job of a team leader
-
2 Team leaders and organizations
- Learning objectives
- Introduction
- Why we have organizations
- Organizational objectives
- Targets
- Types of organization structure
- Organization charts
- Tall organizations and flat organizations
- The limitations of organization charts
- Organizational culture
- Roles
- Managerial roles
- Summary
- Review and discussion questions
- Case study
- Work-based assignment
-
3 Workteams
- Learning objectives
- Introduction
- Groups and teams
- The importance of belonging to a team at work
- Team formation and development
- Team norms
- Team boundaries
- Team cohesiveness
- Effective and ineffective teams
- Management team roles – the work of Belbin
- Summary
- Review and discussion questions
- Case study
- Work-based assignment
-
4 Recruiting and selecting your team
- Learning objectives
- Introduction
- Human resource planning
- The law and recruitment and selection
- The recruitment and selection process
- What job? – the job analysis and job description
- What sort of person? – the personnel specification
- Getting approval
- Where to look – to attract the right people to apply for the job
- How to attract candidates – the job advertisement
- How to choose people to interview
- How to select the right person
- Review and evaluate the selection process
- Induction
- Summary
- Review and discussion questions
- Case study
- Work-based assignment
-
5 Leading your team
- Learning objectives
- Introduction
- Management and leadership
- Can leadership be learnt?
- The qualities of a good leader
- Leadership and power
- Types of leadership
- Management by walking about
- Delegation
- Types of delegation
- The benefits of delegation
- How to delegate successfully
- The risks of delegation
- Summary
- Review and discussion questions
- Case study
- Work-based assignment
-
6 Training and developing your team
- Learning objectives
- Introduction
- The purpose of appraisal
- The features of a good appraisal system
- The benefits of an appraisal system
- Potential problems with an appraisal system
- The appraisal interview
- Giving feedback
- Reward reviews
- Personal development planning
- Your responsibility to develop your team
- Types of training
- The training gap and the training cycle
- Identification and analysis of training needs
- Planning training
- Carry out training
- Evaluate the training
- The benefits of training
- Summary
- Review and discussion questions
- Case study
- Work-based assignment
-
7 Assessing and developing your own performance
- Learning objectives
- Introduction
- Self development
- How people learn
- The learning cycle
- Learning styles
- The stages of self development
- Undertaking a personal audit
- Setting self-development objectives
- Identifying your own development needs
- Your self-development plan
- Recording your progress
- Summary
- Review and discussion questions
- Case study
- Work-based assignment
- 8 Managing yourself
- 9 Managing individuals
- 10 Decision making and problem solving
- 11 Working with others
- 12 Managing change
- References
- Further Reading
- Index
Product information
- Title: People and Self Management
- Author(s):
- Release date: June 2007
- Publisher(s): Routledge
- ISBN: 9781136374340
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