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Peachpit Learning Series Mac OS X 10.5 Leopard by Robin Williams

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Lesson 23. Basic Troubleshooting

23 GOALS

Use simple troubleshooting techniques

Force quit an application

Understand when and how to restart

Delete a preference file

Do a safe boot

Repair permissions

Check for software updates

Create another user to test software problems

Report crashes to Apple

When things go wrong, here are a few simple troubleshooting techniques you can try.

Force Quit an Application

Sometimes just one application has trouble and you need to force it to quit. There are two ways to force quit any application. This doesn’t affect any other application or the system. If an application isn’t responding to anything you ask it to do, if it’s hung up and the wheel keeps spinning, or it won’t let you quit, then force quit the app. ...

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