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PDA Management with IBM Tivoli Configuration Manager

Book Description

IBM Tivoli Configuration Manager 4.2 was launched in October 2002. Along with many new functional and performance features, it includes an enhanced Web-based device management capability, called Tivoli Web Gateway, running on top of IBM WebSphere Application Server.

This IBM Redbooks publication describes in detail the steps required to install and configure the Tivoli Web Gateway and all the prerequisite products, to allow a successful implementation of a pervasive device management environment.

While the information provided by this book can be used on deployments of any size, it will be particularly useful to enable the management of pervasive devices by small and medium businesses (SMBs). It will also help Business Partners and IBM services when setting up demonstrations and proofs of concept.

Table of Contents

  1. Notices
    1. Trademarks
  2. Preface
    1. The team that wrote this redbook
    2. Become a published author
    3. Comments welcome
  3. Part 1: Concepts, planning, and implementation
    1. Chapter 1: Device management architecture
      1. Device Management overview
        1. Tivoli Resource Manager and Web Gateway
        2. Device Management internals
      2. Our approach
    2. Chapter 2: Getting the environment up and running
      1. Planning for the single-box installation
        1. Software requirements
        2. Hardware requirements
        3. Installation matrix
      2. Single-box implementation: RS/6000-based
        1. IBM DB2 Server installation
        2. IBM DB2 Fixpack 7 installation
        3. IBM WebSphere installation
        4. IBM WebSphere Fixpack 3 installation
        5. IBM Tivoli Configuration Manager installation
        6. Tivoli Web Gateway Server installation on AIX
      3. Single-box implementation: Intel-based
        1. IBM DB2 Server installation
        2. IBM DB2 Fixpack 7 installation
        3. IBM WebSphere installation
        4. IBM WebSphere Fixpack 3 installation
        5. IBM Tivoli Configuration Manager installation
        6. Tivoli Web Gateway Server installation on WIndows
      4. Tivoli Resource Gateway configuration
    3. Chapter 3: Implementing security on the PDA management environment
      1. General considerations
      2. Access Manager for e-business installation
        1. Installing IBM Directory Server
        2. Installing Access Manager - Policy Server
        3. Installing Access Manager - Authorization Server
        4. Installing Access Manager - Application Development Kit
        5. Installing Access Manager - WebSEAL
        6. Installing Access Manager - Java Runtime Environment
      3. Configuring the secure environment
        1. Creating a WebSEAL junction to the Web Gateway
        2. Configuring query_contents for WebSEAL
        3. Installing Tivoli Web Gateway with security enabled
        4. Configuring Web Gateway to use WebSEAL junction
  4. Part 2: Case study scenario
    1. Chapter 4: Managing pervasive devices
      1. Case study overview
      2. Managing Nokia 9290 Communicator
        1. Installation and configuration of the Device Agent for Nokia
        2. Distributing software packages to Nokia 9290 Communicator
      3. Managing Palm devices
        1. Installation and configuration of the Device Agent for Palm
        2. Distributing software packages to Palm
        3. Performing inventory scan on Palm
      4. Managing WinCE/PocketPC devices
        1. Installation and configuration of the Device Agent for PocketPC
        2. Distributing software on WinCE/PocketPC
        3. Running inventory on the WinCE/PocketPC
      5. Weekly distribution of the price and stock list
    2. Appendix A: Troubleshooting Web Gateway and Device Management
      1. Troubleshooting Web Gateway Installation
        1. Useful log files for installation troubleshooting
        2. Cleaning up a failed Web Gateway installation
      2. Common Web Gateway and Device Management problems
        1. Problems with starting the Web Gateway
        2. Problems with using the Web Gateway
        3. Problems with registering device classes and job classes
        4. Problems with enrolling a device
        5. Problems with connecting the agent to the Web Gateway
        6. Problems with publishing and downloading a package
        7. Problems with running jobs for devices
        8. Receiving return codes from the C language APIs
        9. Using a non-standard port number
        10. Inventory problems
        11. Software Distribution problems
        12. Resource Manager problems
      3. Tracing the Web Gateway
    3. Abbreviations and acronyms
    4. Related publications
      1. IBM Redbooks
      2. Other publications
      3. Online resources
      4. How to get IBM Redbooks
    5. Index
    6. Back cover