232 Patterns: Implementing Self-Service in an SOA Environment
The use case model is shown in Figure 8-1.
Figure 8-1 Customer Registration use case model
8.2.3 Self-Service pattern selection
The Self-Service business pattern addresses the following problem:
Organizations have services and capabilities that need to be surfaced for
interested parties to access and manipulate information relevant to them. The
organization or business needs to enable the interested party to work with this
information.
This describes the situation for the ITSOMart customer, so they know they
should focus on the Self-Service patterns. However, the requirements for the
application must be defined before determining the application patterns that will
be used.
Customer
Register
Credit Rating Service
Home Delivery Service
Customer Management Service
Business Delivery Service
E-mail Service

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