150 Broker Interactions for Intra- and Inter-enterprise
8.1 Business scenario
In this scenario, ITSO Electronics consists of multiple Retail stores and
Wholesale departments. The Retail stores get their supplies from the Wholesale
departments and have a need to request the delivery dates of those supplies.
Currently there is no integration of the Retail and Wholesale applications. All
interactions between the two are done over the phone or by mail. In this
scenario, a solution must be found to allow the Retail stores to request delivery
dates from the Wholesale departments.
The solution requires the following elements:
򐂰 A central access point for all services inside the enterprise.
򐂰 Decoupling Retail store functions from the Wholesale department functions
so that changes made to the Wholesale department systems or their location
do nor require a change to the Retail store systems.
򐂰 A central security control point that controls access to the Wholesale
department services.
򐂰 Protocol conversion between the Retail store systems and the Wholesale
department service providers to accommodate the addition of new services.
The transition of protocols used between the Retail and Wholesale systems
must be transparent.
ITSO Electronics is planning to implement the solution in three stages:
򐂰 Stage 1: Basic integration:
The Retail system requests either the service of Wholesale1 or the service of
Wholesale2, therefore the Retail system has to know which Wholesale holds
the part it needs.
򐂰 Stage 2: Enhanced integration:
ITSO Electronics enhances this solution, so that the Retail system no longer
needs to know where the part is.
򐂰 Stage 3: Extended enterprise:
ITSO Electronics wants to allow external Retail systems to get delivery dates
from the Wholesale departments and to plan for allowing internal Retail
systems to get delivery dates from external Wholesale suppliers.

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