PalmPilot: The Ultimate Guide, Second Edition

Executive Tip Summary

• A soft reset is among the most useful troubleshooting tips you can know—for use when the PalmPilot is frozen. To perform one, insert the unscrewed stylus-cap pin or a straightened paper clip gently into the Reset hole on the back panel until the device turns on again.

• Carry a paper clip in the battery compartment so you’ll be ready to do a soft reset when necessary, or use the unscrewable stylus end-cap.

• If you think it might be helpful to erase your PalmPilot completely, perform a hard reset. While pressing the power button, push a paper clip or the stylus cap pin into the Reset hole on the back panel. When the message on the screen tells you to do so, press the scroll-up plastic button. Your PalmPilot is now as empty as the day you bought it.

• If you don’t want your PalmPilot to shut off automatically to save battery power, use one of the secret Dot Commands: draw the ShortCut symbol (a lowercase cursive L), a period, and then the number 3. Now the palmtop will only turn off when you actually turn it off yourself. (To restore the auto-off feature, return to the General screen of the Preferences application and choose something, anything, from the “Auto-off after” pop-up menu.)

• If you’re having trouble HotSyncing, the problem is most likely related to fax or modem software or, on Windows, confusion about which COM port the HotSync cradle is attached to.

• Your information is safe in the PalmPilot for several minutes when the batteries are removed. Even with drained ...