Praise for Painless Performance Conversations
“In this field-tested work, you will learn tips, tools, and techniques to help make the entire process of performance conversations a far more pleasant one for all concerned. It's a highly readable work and a must-read for all supervisors and managers.”
—Edward E. Scannell, CMP, CSPCoauthor, Games Trainers Play series;McGraw-Hill, Past National President;ASTD, IFTDO, MPI and NSA
“Marnie Green has a talent for presenting complicated, abstract ideas in a simple, no-nonsense way that is easy to apply. Her tips for establishing performance expectations and for initiating the toughest conversations take the pain out of these critical tasks.”
—Kevin KlimasPresident and Founder, Clarifacts, Inc.
“This book should be required reading for all managers. Those who follow the painless approach will have high-performing employees and enhanced organizational performance.”
—Neil E. ReichenbergExecutive Director, International PublicManagement Association forHuman Resources
“Painless Performance Conversations is a painless read. It actually was just plain fun! It will inspire you and others to try new techniques for working with your most valued resource—your people. Painless Performance Conversations is a winner!”
—Karen ThoresonPresident, Alliance for Innovation
“This book reflects Marnie Green's can-do attitude and offers step-by-step methods to which many will turn repeatedly as they meet the challenges of supervising others.”
—Christine Kajikawa ...
