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Painless Performance Conversations: A Practical Approach to Critical Day-to-Day Workplace Discussions by Marnie E. Green

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10

What If?

Your Toughest Performance Conversations

What if, at this very moment, I am living up to my full potential?

—Heidi Wagner

Throughout the previous chapters, you've learned the principles of painless performance conversations. From conveying your expectations to applying the four mind-sets, each chapter has provided specific skills and insights you can apply when facing a tough discussion. However, along the way you may have thought, “But what if...?” The purpose of this chapter is to answer some of the most common “what if” questions related to employee performance conversations. In this chapter you'll find sample conversation dialogue structured around the four mind-sets and the painless performance conversation model.

You'll explore common “what if” questions, including:

img What if the employee has been with the organization for many years and has received positive performance evaluations that are not accurate? Where do I start?
img What if the employee is entrenched in the old ways of doing business and is resistant to change?
img What if the employee spreads gossip and constantly stirs the pot?
What if the employee has violated an important policy?
What if the employee is struggling ...

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