Appendix

Tools for Painless Performance Conversations

You've just been introduced to numerous tips and ideas for confidently leading performance conversations. This section includes the most popular, widely-used tools that you will reference again and again.

Agenda for an Expectation-Setting Conversation

1. State the purpose of the conversation.
img To establish clear expectations for performance
img To define what success looks like
img To ensure the employee can thrive in his or her role
2. Review critical organizational expectations.
img Share copies of the organization's mission, vision, and/or values.
img Explain how your work group supports these organizational expectations.
img Show the employee how his or her work supports the organization's goals.
img Remind the employee about how his or her contribution, ...

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