Ownership Thinking: How to End Entitlement and Create a Culture of Accountability, Purpose, and Profit

Dealing with Poor Performing Individuals, Departments, or Business Units

Obviously, different people have different levels of experience, education, and confidence and will become adept at practicing Ownership Thinking based on these unique characteristics and backgrounds. It is important to allow for a few months to pass before making a determination as to anyone’s ability to succeed in this new environment of visibility and accountability. Those people who may be struggling should be offered the information and training they need to come up to speed. Although most of these employees will indeed improve after three or four months of comparing actuals to budgets and forecasts, you will likely experience one or more of the following:

■ A few people ...