CONTENTS
Foreword : Fighting the Good Fight against Information Bloat
The Age of the Knowledge Worker
Great Moments and Milestones in Information Overload History
Chapter 1 : Information, Please?
Chapter 2 : History of Information
The Information Revolution and the Book
After the Book . . . Getting the Word Out
Chapter 3 : Welcome to the Information Age
Mid-Nineteenth-Century Tools: Groundwork Is Laid
Twentieth-Century Tools: The Foundation for the Information Revolution
Online Collaboration Makes Its Entrance
An Office for the Twenty-First Century
The Collaborative Business Environment
Chapter 4 : What is Information?
How Information Is Going beyond Network and Storage Capabilities
Structured versus Unstructured Information
Chapter 5 : The Information Consumer
Chapter 6 : What is Information Overload?
Meetings: Too Much of a Good Thing?
How Long Has This Been Going On?
More Information – Isn’t that What We Wanted?
Information Overload and the Tragedy of the Commons
The Ephemerization of Information
Chapter 7 : The Cost of Information Overload
