Chapter 4

Factors Creating Information Poverty

Abstract

This chapter deals with the physical, social, educational, financial, personal and institutional factors creating information poverty, and considers how information poverty can be measured. The importance of measuring a library's impact and the various quantitative and qualitative measures that can be used are discussed. Following this, the process of developing information indicators to evaluate library services is outlined. The conceptualisation of information poverty is then distilled to present a macro-, meso- and micro-level framework of indicators, which can be used to evaluate how information poverty could be addressed with library interventions. I discuss how these indicators could ...

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