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Outsourcing Management for Supply Chain Operations and Logistics Service

Book Description

Logistics and Supply Chain Management has been a vital part of every economy and every business entity. Both sciences have become prestigious research fields focusing on best practices, concepts, and methods. Outsourcing Management for Supply Chain Operations and Logistics Services is concentrated on the key players of the outsourcing paradigm; the organizations that provide logistics services, the Third Party Logistics (3PL’s), as well as their clients, presenting and promoting the lessons learned by their cooperation. Specifically, this publication presents studies which are relevant to practitioners, researchers, students, and clients of the application of the Outsourcing practice on the Logistics and Supply Chain Management services giving emphasis to 3PL’s.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Book Series
  5. Editorial Advisory Board and List of Reviewers
    1. Editorial Advisory Board
  6. Foreword
  7. Foreword
  8. Preface
    1. INTRODUCTION
    2. ORGANIZATION OF THE BOOK
  9. Acknowledgment
  10. Section 1: The Concept of Logistics Outsourcing
    1. Chapter 1: General Views of Logistics, Outsourcing, and Logistics Outsourcing
      1. ABSTRACT
      2. INTRODUCTION: A GENERAL VIEW OF LOGISTICS
      3. THE OUTSOURCING CONCEPT: STRATEGIC VIEW AND IMPLEMENTATION
      4. FACTORS INFLUENCING OUTSOURCING DECISIONS
      5. SUGGESTED STAGES TOWARDS FUNCTIONAL OUTSOURCING: CONCLUSION
    2. Chapter 2: A Framework for the Management of Logistics Outsourcing Life Cycle
      1. ABSTRACT
      2. INTRODUCTION
      3. THEORETICAL FRAMEWORK
      4. STEPS OF THE THEORETICAL FRAMEWORK
      5. CONCLUSION
    3. Chapter 3: Contracting for Logistics Services
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. REVISITING THE LOGISTICS OUTSOURCING PROCESS
      5. AN INTERACTIVE AND DYNAMIC VIEW OF THE OUTSOURCING PROCESS
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
    4. Chapter 4: Logistics Service Providers
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. 3PL PROVIDERS: EVOLUTION AND MAJOR CHARACTERISTICS
      5. 4PL PROVIDERS: EVOLUTION AND MAJOR CHARACTERISTICS
      6. CONCEPTUAL FRAMEWORK
      7. FUTURE RESEARCH DIRECTIONS
      8. CONCLUSION
    5. Chapter 5: Taking Logistics Service Providers into Account in Industrial Classifications
      1. ABSTRACT
      2. INTRODUCTION
      3. REVIEW OF THE LITERATURE ON LSP CLASSIFICATIONS
      4. ILLUSTRATION
      5. DISCUSSION
      6. CONCLUSION
  11. Section 2: The Management of Logistics Outsourcing Services
    1. Chapter 6: Outsourcing Execution in Transportation and Distribution
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. METHODOLOGY: OUTSOURCING EXECUTION IN TRANSPORTATION AND DISTRIBUTION OPERATION
      5. DISCUSSION
      6. CONCLUSION
    2. Chapter 7: Outsourcing the Warehousing Function
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. RESEARCH METHODOLOGY
      5. RESULTS
      6. CONCLUSION AND IMPLICATIONS
      7. LIMITATIONS AND FUTURE RESEARCH DIRECTIONS
    3. Chapter 8: Sequencing Orders from Multiple Industrial Customers on an External Manufacturing Facility
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. SYSTEM DESCRIPTION
      5. DISPATCHING RULES
      6. REINFORCEMENT LEARNING-BASED SCHEDULER
      7. EXPERIMENTAL RESULTS
      8. FUTURE RESEARCH DIRECTIONS
      9. CONCLUSION
    4. Chapter 9: Short-Term Time Series Prediction for a Logistics Outsourcing Company
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. MAIN FOCUS OF THE CHAPTER
      5. FUTURE RESEARCH DIRECTIONS
      6. CONCLUSION
  12. Section 3: Case Studies and Empirical Studies of Logistics Outsourcing
    1. Chapter 10: Does the Outsourcing of Logistics Services Keep its Promise of Increased Efficiency?
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. COLGATE-PALMOLIVE CASE STUDY
      5. METHODOLOGY
      6. EMPIRICAL FINDINGS
      7. FUTURE RESEARCH DIRECTIONS
      8. CONCLUSION
    2. Chapter 11: Service Innovation along the Chain of Service Process in Airline Business
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. AIRLINE SERVICE PROCESSES: NEEDS TO INNOVATE MORE
      5. SOLUTIONS AND RECOMMENDATIONS
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
    3. Chapter 12: Distribution and Logistics Outsourcing in the Pharmaceutical Sector
      1. ABSTRACT
      2. INTRODUCTION
      3. METHODOLOGY RESEARCH FRAMEWORK
      4. THE PHARMACEUTICAL SECTOR CHARACTERISTICS
      5. THE PHARMACEUTICAL DISTRIBUTION CHANNELS IN GREECE
      6. DISCUSSION AND FUTURE RESEARCH
      7. CONCLUSION
    4. Chapter 13: Logistics Modeling and Forecasting with Regression
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. METHODOLOGY
      5. FUTURE RESEARCH DIRECTIONS
      6. CONCLUSION
    5. Chapter 14: Outsourcing Supply Chain Support and its Effectiveness and Implication in R&D Environment in Singapore
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. RESEARCH METHODOLOGY
      5. FINDINGS
      6. DISCUSSION AND ANALYSIS
      7. CONCLUSION
      8. APPENDIX A: RESEARCH QUESTIONNAIRE FOR INTERNAL I3 LAB EMPLOYEES
      9. APPENDIX B: RESEARCH QUESTIONNAIRE FOR OUTSOURCING PARTNERS
  13. Section 4: Selection and Evaluation of the Logistics Service Providers
    1. Chapter 15: Overview on 3PL Selection Problem
      1. ABSTRACT
      2. INTRODUCTION
      3. 3PL SELECTION APPROACHES
      4. RESULTS ANALYSIS
      5. CONCLUSION
    2. Chapter 16: Selection and Evaluation of 3PL Providers
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. 3PL SELECTION CRITERIA
      5. 3PL SELECTION AND EVALUATION METHODS
      6. THE CONCEPTUAL DECISION-MAKING FRAMEWORK
      7. CONCLUSION
    3. Chapter 17: Selection of the 3rd/4th Party Logistics Provider
      1. ABSTRACT
      2. INTRODUCTION
      3. LOGISTICS OUTSOURCING SERVICES
      4. SYSTEM DEFINITION
      5. APPLICATION OF THE MODEL
      6. CONCLUSION
    4. Chapter 18: Multi-Criteria Decision Making for Supplier Selection in Biomass Supply Networks for Bioenergy Production
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. A MULTI CRITERIA DECISION MAKING APPROACH FOR BIOMASS SUPPLIER SELECTION
      5. CONCLUSION
      6. FUTURE RESEARCH DIRECTIONS
    5. Chapter 19: Measuring Performance of Logistics Outsourcing Services
      1. ABSTRACT
      2. INTRODUCTION
      3. A REVIEW OF LOGISTICS SERVICE PERFORMANCE MEASURES
      4. THE DEVELOPMENT OF LOGISTICS SERVICE AND RELATIONSHIP QUALITY (LSRQ) PROCESS MODEL
      5. FUTURE RESEARCH DIRECTIONS
      6. CONCLUSION
  14. Section 5: Costing and Legal Issues of Logistics Outsourcing
    1. Chapter 20: Using Outsourced Logistics Services (4PL)
      1. ABSTRACT
      2. INTRODUCTION
      3. LOGISTICS SECTOR’S EXTERNAL ENVIRONMENT
      4. ECONOMICAL ANALYSIS OF AN ASSET BASED 4PL VENTURE
      5. ECONOMIC ANALYSIS OF A NON ASSET BASED 4PL ORGANIZATION
      6. CONCLUSION
    2. Chapter 21: Pricing of 3PL Services
      1. ABSTRACT
      2. INTRODUCTION
      3. REVIEW OF SCIENTIFIC LITERATURE
      4. PRICING METHODS FOR LOGISTICS SERVICES
      5. EPILOGUE AND FUTURE RESEARCH CONSIDERATIONS
    3. Chapter 22: Key Contractual Issues with Logistics Outsourcing
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. LOGISTICS OUTSOURCING
      5. CHANGE CONTROL
      6. SERVICE LEVELS
      7. RISK ALLOCATION: LIMITATIONS AND EXCLUSIONS OF LIABILITY
      8. BENCHMARKING
      9. SUMMARY AND OVERALL RECOMMENDATIONS
    4. Chapter 23: Planning Negotiations for Logistics Service Providers
      1. ABSTRACT
      2. INTRODUCTION
      3. THE NEGOTIATION PROCESS
      4. OTHER DISPUTE RESOLUTION METHODS
      5. CONCLUSION
    5. Chapter 24: Loyalty and Disloyalty in Logistics Outsourcing Relationships
      1. ABSTRACT
      2. INTRODUCTION
      3. THEORETICAL BACKGROUND
      4. RESEARCH MATERIAL AND METHOD
      5. FINDINGS
      6. DISCUSSION AND CONCLUSION
  15. Section 6: Trends in Outsourcing Logistics Services
    1. Chapter 25: The Effects of the Financial Crisis on 3PL Enterprises
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. METHODOLOGY OF THE RESEARCH
      5. ANALYSIS OF RESULTS AND FINDINGS
      6. CONCLUSION
    2. Chapter 26: Purchasing Green Transport and Logistics Services
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. RESEARCH METHODOLOGY
      5. BUYER IMPLICATIONS BASED ON THE 3PL CASE STUDY
      6. IMPLICATIONS FOR BUYING TRANSPORT AND LOGISTICS SERVICES
      7. FUTURE RESEARCH DIRECTIONS
      8. CONCLUSION
    3. Chapter 27: Moving toward a Global Supply Chain Operations and the Impact on International Competition
      1. ABSTRACT
      2. INTRODUCTION
      3. REVIEW OF LITERATURE
      4. REASONS TO BE GLOBALIZE
      5. THE MODEL
      6. RISKS OF GLOBAL SUPPLY CHAINS
      7. INTERNATIONAL COMPETITIVENESS
      8. RECOMMENDATIONS TO FIX PROBLEM OF COMPETITIVENESS
      9. CONCLUSION
    4. Chapter 28: Managing the Risks of Outsourcing IT Security in Supply Chain
      1. ABSTRACT
      2. INTRODUCTION
      3. THE CONCEPT OF APPLYING IT OUTSOURCING TO SC
      4. THE RAL CASE OF OUTSOURCING IT/IS
      5. RISK BASICS IN IT/IS OUTSOURCING OF SC
      6. SECURITY CONSIDERATIONS IN IT OUTSOURCING OF SC
      7. CONCLUSION
  16. Compilation of References
  17. About the Contributors