Outsourcing Dilemma: The Search for Competitiveness, The

3. Details of the transition

This part of the contract will usually include the following information.

The date and time at which the provider will take over the property, equipment, materials, other assets, software licences, intellectual property and the staff, and the terms under which this transfer will take place. In case of any unanticipated problems relating to the transfer of the above, a framework for deciding on alternative arrangements and for determining who should bear any resulting costs. Problems may arise where insufficient consideration has been given to ownership rights over, for example, software and equipment belonging to third parties. Details of the responsibilities and costs to be borne by the provider for the lifetime ...