Deciding If, What, and How to Outsource

  • Define SMART (Specific, Measurable, Actionable, Result-focused, Time-bound) objectives for your project or initiative.

  • Assess the viability of outsourcing as the tool for achieving your SMART objectives.

  • Balance the risks and rewards of outsourcing:

    • External risks: geopolitical, security/privacy/IP, and vendor inadequacies

    • Internal risks: unrealistic expectations, lack of management preparedness, and negative staff impact

    • Personal risks: career, lifestyle, and reputation

    • Organizational rewards: reduced costs and time to market, improved workforce use, access to a large talent pool, and process improvements

    • Personal rewards: career, skills, and lifestyle

  • Assess conflicts/confluence of your ...

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