Outsource It!

Macro Factors

This group includes high-level search criteria.

• Geography. In addition to general destination selection criteria, you need to decide what specific “geo” attributes, such as time zone, operating environment, or infrastructure, are acceptable to you.

• Company or Division Size. Define the maximum and minimum size of vendors you are willing to consider.

• Business Model Match. Focus on vendors that support your business model and have a track record of executing projects under the outsourcing model that you have chosen.

• Business Focus. Concentrate on vendors that provide services to companies similar to yours.

• Access to the Top. Confirm accessibility to the vendor’s leadership. Be careful not to exclude most vendors by setting ...