Some time ago I found myself in a difficult situation: my company outsourced the full scope of functional testing to a single vendor offshore and we caught the vendor cheating. The ordeal started with the discovery of a bug in production. The bug wasn’t ...
Chapter 15Minimize the Cost of Failures
When outsourcing initiatives fail, the cost can be substantial. Even if the project doesn’t go completely haywire, you might have to restart the engagement and eat the expense of searching for a new vendor, ramping up, and losing productivity. So, let’s take a look at an approach that, in addition to other benefits, helps to minimize the cost of restarting after a failed outsourcing engagement. I call it “disposable outsourcing.”
The Price of No Plan B
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