Dealing with Internal Risks

When it comes to internal risks, the biggest culprit is unrealistic expectations. Your management, investors, and business users have been conditioned to expect significant cost savings with outsourcing. Unless not-so-aggressive benchmarks have been established, chances are you’ll be under humongous pressure to deliver against impossible targets.

So before you set sail on your outsourcing journey, take a look at Understanding the Fine Print. To make sure that your stakeholders understand what they can reasonably expect for savings and offshore team productivity, you may want to get them all in the same room and present your points. Don’t let them leave until you know that they understand what you can reasonably ...

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