Outsource It!

Joint Responsibilities

Your ability to integrate the processes, procedures, and culture of your company with the vendor is imperative. Failure to establish mutual respect and confluence on even one of many dimensions of the partnership can derail the entire engagement. One way to mitigate this risk is to establish a governance structure that oversees the engagement at all steps of its execution.

Governance sounds like a word from corporate America, and it probably creates images of hierarchical structures and never-ending committee meetings populated by suits and ties. By no means does governance need to have a huge overhead with scores of dedicated staff. The size of the governance structure should be proportional to the size of the engagement, ...