Chapter 14Mitigate the Risks of Your Engagements
Starting with making the decision, every step of the outsourcing journey should reflect risk mitigation, so in some ways, this section seems out of place. But before we could talk about mitigation, we had to discuss the risks—hence the order. Yet, in real life, mitigation comes first. With luck and successful planning, none of the risks will materialize.
Let’s begin with some pitfalls that we covered in The Risks of Outsourcing. Some of those risks, such as natural disasters and political upheavals, are beyond our control. Hurricanes and floods in the Philippines shut down a large SEO project one of my companies counted on. Political turmoil in Latin America cost my friend’s company a public ...
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