Team Morale: Motivation and Rewards

Motivating your offshore team should be the vendor’s responsibility. However, when you’re up to your armpits in alligators and your offshore team is the only way out of the swamp, the ability to boost morale becomes very important. Moreover, motivation is an integral part of keeping the team intact and achieving top productivity. Such a powerful and critical factor should not be left to chance or abdicated to the vendor.

The traditional approach to influencing your troops’ performance is the carrot-and-stick method. Chances are the contract you have with the vendor gives you plenty of stick power. But what about the carrot?

Look at vendor relationships on three levels: corporate, team, and individual. ...

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