Communicating with Your Offshore Team: The Squishy Stuff

Even a long track record of working with an extremely diverse local IT crowd doesn’t guarantee that we can easily navigate the cultural differences brought in by offshore outsourcing. What is particularly amazing is that you may find significant multicultural challenges even if you outsource to a location you think you understand well. For example, I found that working with developers from my motherland was more difficult than I expected because the country had changed so much from when I lived and worked there. To be successful in using offshore teams, you must build strong cross-cultural communication skills, which requires continuous attention to many aspects of communications. Let’s ...

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