Outsource It!

Communicating with Your Offshore Team: Practical Matters

How communications are planned, maintained, and controlled depends on the size of the engagement, the development process and project management methodology, the level of organizational maturity on both sides, the complexity of the domain or technology, and the time zone differences, among other factors.

Tips for Better Communications

• Define the role of email in project communications, and establish and enforce email etiquette. It’s amazing how often email is misused and, instead of being an efficient communication channel, ends up creating problems.

• Use instant messaging tools with VoIP features, such as Skype. The value of instant access to the team cannot be emphasized enough. If ...