Outsource It!

Managing Personality Differences

“That all sounds great,” you might say, “but what would you recommend I do if I can’t find a vendor with a matching personality? I need the vendor now, and I don’t have time to look for that perfect someone.” Well, not all customer-vendor relationship are unions made in heaven, and they don’t necessarily need to be.

Take another look at the personality matrix. It gives you more than just guidelines to matching: it’s also your personality awareness and risk mitigation guideline tool. For example, if you’re working on a project that requires developing complex algorithms and you can’t find a good technology-focused vendor—but you have found a good process-focused organization instead—you can work with that. You’ll ...