Chapter 7Find the Personality Magic
The vendor selection process we’ve discussed so far has been focused on matching the vendor’s capabilities to the engagement’s technical needs. Now let’s talk about a vendor selection voodoo of sorts—finding providers with the best “personality” match for your engagement.
Consider a dating metaphor for a moment. So many important aspects define that perfect someone: gender, age, looks, education, social status, and so on. Yet in most cases, one factor—personality—is either a deal maker or a deal breaker. So, is there something similar to personality when it comes to vendors, some maybe not-so-tangible aspect of an organization that should be noted on your list of selection criteria? As a matter of fact, ...
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