Chapter 1Make an Educated Decision

Maybe you’ve been there: I was interviewing engineers for a key position on my team and all I saw was a long line of inadequate candidates with unreasonable salary expectations. I was getting increasingly frustrated and just then saw an email from a friend who is a sales exec with an offshore company: “Nick, come over to Buenos Aires! Look at the team we’ve assembled here. You’ll be impressed!”

My friend’s offer to outsource to Argentina wasn’t the first time I’d been tempted to delegate to some offshore partner the pain of finding the right staff. It wasn’t the first time I’d asked myself if I should outsource a project, an initiative, or a function. And each time I felt that urge, I had to remind myself ...

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