Table of Contents
Acknowledgments |
Introduction |
Why Outsourcing? |
Who Is This Book For? |
What Is in This Book? |
How to Read This Book |
Online Resources |
1. | Make an Educated Decision |
Get SMART: Defining Outsourcing Objectives |
The Risks of Outsourcing |
The Rewards of Outsourcing |
Understanding the Fine Print |
Cost Savings: Expectations Versus Reality |
Ability to Scale |
Quality of Deliverables |
2. | Define and Refine Your Action Plan |
What—and How Much—Should You Outsource? |
Working Together: Finding the Right Outsourcing Model |
A Sample Outsourcing Action Plan |
3. | Select the Right Sourcing Model |
Multisourcing: Tame the Risks by Diversifying |
Microsourcing: Outsourcing to Freelancers |
Out-Tasking and Crowd-Sourcing |
Outsourcing Your Life |
Best-of-Breed ... |
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