Chapter 8. Contacts
While Mail is typically the most widely used component of Outlook, Contacts is the most referenced component. Information, after all, is seldom faceless. Email is sent from someone, to someone; tasks are often shared or collaborated on; meetings are groups of people gathered together to discuss a topic or issue. The rhythm of our daily lives does not occur in a vaccum—it involves people.
Contact records are an extremely important element to Outlook’s functionality and its data. They form the basis of many of the program linkages available that allow disparate items to be grouped and referenced across components and data sources.
This chapter references the two menu groups key to working with contact records, Actions and View:
The Actions menu contains the commands for creating new contact records and distribution lists. It also gives you the means to create new Outlook items and associate them directly with an existing contact.
The View menu contains the commands for displaying contact records, plus the commands to modify the preconfigured views provided.
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