Outlook 2000 in a Nutshell

Chapter 6. Mail

The following menu reference chapters describe the menu commands for Outlook’s six program components: Mail, Calendar, Contacts, Tasks, Notes, and Journal. Commands shared by more than one component (for example, Organize and Find) are detailed where applicable, and covered from a cross-component perspective in Chapter 3.

The topic order of these chapters reverses Outlook’s left-to-right menu presentation on the assumption that the most commonly referenced commands will be actions on an item. Hence all chapters in Part II begin with the Actions menu; the remaining menus are discussed in an order that flows naturally with the content.

Outlook was designed primarily as an email client. The growing importance of email means you’re likely to spend a lot of time working in Mail. In Chapter 5, we covered aspects of Mail specific to editors: choosing and configuring an editor, message format options, tricks for addressing a message, stationery, etc. In this chapter we focus on the following menu commands that are Mail-specific and weren’t covered in Chapter 5:

• Actions details mail management—creating and replying to messages, flagging messages for further action, finding messages with specific criteria, and marking junk messages.

• Tools focuses on the mail-specific entries found on Outlook’s Tools menu, e.g., sending and receiving messages and creating mail rules to automatically manage your Inbox.

• Edit covers the commands for marking email messages as Read and Unread.

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