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Outlook 2000 in a Nutshell

Book Description

With most of the books currently on the market for Outlook 2000 falling into the instant-learn, limited-scope "Dummies" category, the need for an up-to-date and comprehensive reference book such as Outlook 2000 in a Nutshell is high. This book is for typical Nutshell readers: sophisticated computer users who need a comprehensive, functional reference to the product. Outlook is much more than just an email client. It is a powerful and versatile program that includes contact, calendar, notes, task, and journal tools all tightly integrated to give users quick access to vital information and fast, easy ways to share that information. You can arrange virtual conferences with NetMeeting, send Office documents through Outlook Mail, and save calendars as web pages and publish them to the Web. Outlook 2000 in a Nutshell is organized intuitively, beginning with a program overview examining Outlook's interface and structure along with setup and installation issues. The chapter on program insights delves deeper into the program, looking at data structures, forms, and categories. The second part of the book drills down into Outlook's individual components and their associated commands, and the last section covers some sophisticated connectivity and collaboration issues as well as file management and encryption. There are also some special sections devoted to working with VBA, using Outlook as an Exchange client, and exploring how Outlook works with Palm devices. This book covers:

  • Program data structures, forms, and views

  • Adaptive menus and toolbars

  • Outlook's component interaction

  • Connectivity and collaboration tools

  • Importing and exporting

  • Working with VBA

  • Outlook as an Exchange client

The authors worked extensively with Microsoft engineers on the alpha/beta releases of Outlook 98, and bring to the book a wealth of knowledge and experience. They have provided a comprehensive task index, designed to speed up the process of locating important information as well as tips and tricks about the program. Outlook 2000 in a Nutshell is a must-read for any user who wants to get as much out of this software as possible without wasting time weeding through hundreds of pages of useless information.

Table of Contents

  1. Outlook 2000 in a Nutshell
    1. Preface
      1. Organization of This Book
        1. Part I
        2. Part II
        3. Part III
        4. Part IV
      2. On the Horizon
        1. Fax in Windows 2000
        2. Microsoft Office SR-1
      3. Conventions Used in This Book
      4. How to Contact Us
      5. Acknowledgments
    2. I. The Big Picture
      1. 1. Outlook “in a Nutshell”
        1. Mail
          1. Uses and Functions of Mail
          2. Command-Line Syntax
          3. Keyboard Shortcuts
          4. Mail Task List
        2. Calendar
          1. Uses and Functions of Calendar
          2. Command-Line Syntax
          3. Keyboard Shortcuts
          4. Calendar Task List
        3. Contacts
          1. Uses and Functions of Contacts
          2. Command-Line Syntax
          3. Keyboard Shortcuts
          4. Contacts Task List
        4. Tasks
          1. Uses and Functions of Tasks
          2. Command-Line Syntax
          3. Keyboard Shortcuts
          4. Tasks Task List
        5. Notes
          1. Uses and Functions of Notes
          2. Command-Line Syntax
          3. Keyboard Shortcuts
          4. Notes Task List
        6. Journal
          1. Uses and Functions of Journal
          2. Command-Line Syntax
          3. Keyboard Shortcuts
          4. Journal Task List
      2. 2. Installing Outlook
        1. Installation Overview
          1. Messaging Protocols and Standards
          2. Program Installation and Component Options
          3. Upgrade Options
          4. Service Options
          5. Service Options: Considerations and Caveats
        2. Configuring IMO Outlook
          1. IMO Outlook: Account Maintenance
        3. Configuring CW Outlook
          1. Creating a New Profile
          2. Information Services
          3. Delivery Locations
            1. Incoming mail
            2. Outgoing mail
          4. Addressing Options
          5. Profile Maintenance
            1. Information Service management
          6. Changing the Profile Used at Startup
        4. Reconfiguring an Installed Service Option
          1. No E-mail to IMO
          2. IMO to CW
          3. CW to IMO
          4. CW or IMO to No E-mail
        5. Outlook’s Startup Options
          1. Changing Your Startup Folder
          2. Starting Outlook Automatically
          3. Using the Office Shortcut Bar
          4. Starting Outlook from a Custom Shortcut
        6. When Things Go Bump in the Night
      3. 3. Program Insights
        1. Outlook Information Stores
          1. Inside Information Stores
          2. PST, Folder, and Item Properties
            1. Information Store (PST) properties
            2. Folder properties
            3. Item properties
        2. Address Books
        3. Forms
          1. Default Forms
          2. Designing a Custom Form
          3. Publishing a Form
          4. Sending and Receiving Forms
          5. Forms as Templates
        4. A Primer on Views and Print Styles
          1. Default Views
          2. Understanding Views
          3. Modifying Views
            1. Modifying column widths
            2. Modifying sort order
            3. Modifying field order
            4. Modifying fields displayed
            5. Creating new fields
            6. Filtering items
            7. Grouping items
            8. Other settings
            9. Resetting a view to its original state
          4. Creating Custom Views
            1. Creating a custom view based on an existing view
            2. Creating a custom view from scratch
            3. Deleting a view
          5. Print Styles
            1. Page Setup options
            2. Memo and table print styles
            3. Calendar print styles
            4. Contact print styles
            5. Print Preview options
            6. Custom print styles
            7. Resetting and deleting print styles
          6. Outlook’s Two Special Views
            1. Home Page views
            2. Outlook Today
        5. The Power of Categories
          1. The Master Category List
          2. Exporting Your Master Category List
          3. Assigning Categories
        6. Finding Your Stuff
          1. Simple Find
          2. Advanced Find
          3. Advanced Search: Tips and Techniques
        7. Organize
        8. Getting Help
          1. The Office Assistant
          2. The Outlook Help Menu
            1. Help → Microsoft Outlook Help (F1)
            2. Help → Hide the Office Assistant
            3. Help → What’s This? (Shift+F1)
            4. Help → Office on the Web
            5. Help → Detect and Repair
            6. Help → About Microsoft Outlook
      4. 4. Outlook’s Navigation Tools
        1. Adaptive Menus and Toolbars
        2. The Customize Dialog
        3. Customizing Menus
        4. Context Menus
        5. Toolbars
          1. Standard Toolbar
          2. Advanced Toolbar
          3. Web Toolbar
          4. Customizing Toolbars
        6. The Outlook Bar and Folder Tree
          1. The Outlook Bar
            1. Adding shortcuts to the Outlook Bar
          2. The Folder List
      5. 5. Mail Editors
        1. Mail Editor Choices
        2. Three Ways to Send Email
        3. Unsolicited Advice
        4. Default Message Options
          1. Mail Format Options
            1. Font options
          2. Message Handling and Reply Formats
          3. Save and Send Options
          4. Read Receipts
          5. Stationery (Outlook Editor)
            1. Stationery management
          6. Themes (Word Editor)
          7. Signatures
            1. Creating a signature: the Outlook editor
            2. Creating a signature: the Word editor
          8. Spellchecking
            1. Spellcheck: the Outlook editor
            2. Spellcheck: the Word editor
            3. Manual spellchecking
          9. Encoding Options
          10. International Options
        5. Using Outlook’s Editors
          1. Addressing a Message
          2. The Message Options Dialog
          3. Changing a Message Format
          4. Changing a Message Background
          5. Changing a Message Character Set
          6. Hyperlinks
          7. Attachments
            1. File attachments
            2. Attaching Outlook items (Outlook editor only)
            3. Attaching a vCard to a message
            4. Inserting pictures
          8. Inserting or Changing a Signature
    3. II. Menu Reference
      1. 6. Mail
        1. Mail → Actions Menu
        2. Mail → Tools Menu
        3. Mail → Edit Menu
        4. Mail → View Menu
      2. 7. Calendar
        1. Calendar’s Option Settings
        2. Calendar’s Date Navigator
        3. Calendar → Actions Menu
        4. Calendar View Options
        5. Calendar → View Menu
      3. 8. Contacts
        1. Contacts → Actions Menu
        2. Contacts → View Menu
      4. 9. Tasks
        1. Tasks → Actions Menu
        2. Tasks → View Menu
      5. 10. Notes
        1. Notes → Actions Menu
        2. Notes → View Menu
        3. Working with Notes
      6. 11. Journal
        1. Journal Options
        2. Journal → Actions Menu
        3. Journal → View Menu
        4. Journal’s Context Menus
    4. III. Beyond the Basics
      1. 12. Import and Export
        1. Field Mapping
        2. Importing Data
          1. Importing an Access Database
        3. Exporting Data
          1. Exporting a Personal Folder File (PST)
        4. Import/Export: Not Just for File Transfer
      2. 13. File Management
        1. Archive and Backup
          1. AutoArchive
          2. Archiving Items Manually
          3. Backing Up Outlook
            1. Personal Folders Backup
        2. File and Folder Management 101
        3. Using the Inbox Repair Tool
        4. Using Multiple PSTs
        5. File Management Synopsis
      3. 14. Collaborating with Outlook
        1. Net Folders
          1. Installation
          2. Net Folders: Constraints and Cautions
          3. How Net Folders Work
          4. Net Folder Setup
          5. Using Shared Mail Folders
            1. Creating a Post in a shared mail folder
            2. Creating a new Office document in a shared mail folder
            3. Adding an existing Office document to a shared mail folder
            4. Sharing other Outlook folders
          6. Maintenance and Configuration Issues
            1. Changing a member’s permission
            2. Removing a member
            3. Revoking a folder’s shared status
            4. Update settings
        2. Internet Free/Busy
          1. Using IFB
          2. Setting up IFB
            1. IFB protocols
      4. 15. Security and Encryption
        1. A Primer on Encryption
          1. Secret Key Cryptography
          2. Public Key Cryptography
          3. Hash Functions
          4. Encryption and Cryptography Applied
          5. Key Distributions and Trust
          6. Acquiring a Digital Certificate
        2. Sending and Receiving Signed Messages
          1. Sending Signed Messages
          2. Receiving Signed Messages
          3. Sending and Receiving Encrypted Messages
          4. Certificate and Security Options
            1. Secure email options
            2. Secure content options
            3. Digital Certificate options
      5. 16. Outlook and the Palm
        1. Installation and Setup
          1. Starting Fresh
          2. Installing the Palm Software
          3. Installing Outlook After-the-Fact
        2. Fields, Folders, and the Palm
        3. Synchronizing the Palm and Outlook
          1. Conduits Explained
          2. Configuring HotSync Options
      6. 17. Outlook and Exchange
        1. Storage Locations
          1. PSTs: An Exchange Administrator’s Perspective
          2. Offline Folders
        2. Sharing Information Under Exchange
          1. Public Folders
            1. Creating a public folder
            2. Assigning access permissions
            3. Posting information to a public folder
            4. Moderating a public folder
            5. Making a public folder available offline
          2. Delegate Access
            1. Setting up Delegate Access
            2. Naming and configuring a delegate
            3. Accessing folders as delegates
            4. Sending messages on someone’s behalf
            5. Delegating resources
          3. Shared Folders
        3. Out of Office Replies
          1. Out of Office Replies: Cautions and Tips
            1. Action rules that involve folders are tricky
            2. Limitations of using templates for a response
            3. Customized response templates
            4. Controlling Inbox overflow
        4. Recalling Messages
        5. Troubleshooting
          1. Opening a Message in the Outbox is a Bad Idea
          2. Corrupt PST files
          3. User Profiles
          4. Disappearing File Attachments
      7. 18. Working with VBA
        1. What Is VBA?
        2. A VBA Language Primer
          1. Statements
          2. Comments
          3. Variables
          4. Constants
          5. Conditional Statements
          6. Functions and Subprocedures
          7. Scope
          8. Objects
          9. Collections
          10. Error Handling
        3. The Outlook Object Model
          1. Events
          2. The Application Object
          3. NameSpace
          4. Folders
          5. Explorers and Inspectors
        4. The VBA Editor in Outlook
          1. The Project Explorer and Properties Window
          2. The Code Window and Object and Procedure List Boxes
          3. The Object Browser
        5. Code Examples
    5. IV. Appendixes
      1. A. Keyboard Shortcuts
      2. B. Registry Keys
      3. C. Command-Line Switches
      4. D. Tip Reference
    6. Index
    7. Colophon