Acknowledgments

I have already acknowledged Marilyn Laurie’s role in inspiring this book, but I should also thank her husband, Bob, for his generosity in allowing me to quote so extensively from my private conversations with her.

This book also benefited from my conversations with a number of people who shared their experiences and studies. In alphabetical order, they are Mark Addicks, chief marketing officer of General Mills; Mark Beckwith, Episcopal bishop of the Diocese of Newark; Ed Block, former senior vice president of public relations at AT&T; Roger Bolton, former chief communications officer of Aetna Healthcare; Brenda Colatrella, executive director of the Merck office of corporate responsibility; Debra Elam, chief diversity officer of ...

Get OtherWise now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.