Conducting Coaching Meetings

  • why it is important that all coaching meetings are well structured
  • how to conduct productive meetings with your client using the COACH model
  • to identify your client’s barriers and suggest strategies to overcome the barriers
  • what to do if your client does not make progress toward objectives

Introduction: Juanita’s Case

Juanita is the manager of a small call center. She was hired one year ago to improve performance ...

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