Organizational Change: Creating Change Through Strategic Communication

Index

absorption, 76

activity tracks, 261–7, 270, 277–81

adaptive approach, 64, 146, 149, 151, 170

adoption, 12, 22, 26–8, 32, 34–6, 42, 69, 127, 139, 266

Agle, B., 88

Albrecht, T., 235

Allen, M. 98, 154, 167

alliances, 87, 92, 102, 234, 249, 257

appropriateness, 87, 160, 162, 220, 222, 224–5, 248, 267

Argyris, C., 188–9

Armenakis, A., 101, 167, 222–3, 228

Ashford, S., 75, 103

assessment,

of goals, 221, 266

of outcomes/results, 41, 117–20, 125, 132, 139

of stakeholders, 87–9, 201, 214–15, 220, 222

attitudes, 106, 133, 228, 280

altering, 154–5

and opinion leadership, 101–2

and participation, 54, 71

declining/negative, 59, 131, 135, 136

faking, 131

of willingness/liking, 131, 187

resistance, 4

attribution error, 123, 137, 139

Austin, J., 137

authenticity, 87, 130

authority, 43, 45, 53, 68, 181, 236

autonomous, 5, 97, 145–6

avoidance-avoidance goal conflicts, 160

Babrow, A., 57–8

Badham, R., 46

bankrupt participation, 72, 149

Barley, S., 44

Bartunek, J., 38, 43, 161, 243

Batchelor, J., 158

Bernerth, J., 101, 167, 219

Bird, S., 237, 249–50

Blanchard, K., 193

blanket messages, 87, 165

Blazejewski, S., 46

Bohmer, R., 70

Boje, D., 239, 249, 354

Boonstra, J., 45, 179–80, 182–4

Bordia, P., 56–7, 67

boundary spanners, 94–5, 102

BP, 2, 9

Broemer, P., 161

Brown, A., 234

Browning, L, 234–5

Brummans, B., 57, 241–2

Bryant, M., 250

Buchanan, D., 45–6, 234

burnout, 130, 133–4

Caldwell, S., 75

Callan, V., 56

Callouet, R., 98, 167

Castles, J., 192

change acceptance zone, 168

change history, 87, ...