CHAPTER 12

Agents for Organization Development

Opening Case: Change of Guards at Tata Sons

Ratan Naval Tata was the chairman of Tata Sons for 21 years, during which he has led the group become stronger and more efficient, not only within the country but also across the world. He is widely credited for ‘changing the architecture’ of the group after taking charge from JRD Tata in 1991. Under his leadership, the revenues of the Tata Group soared 20 times with around 32 listed entities at over image4.5 trillion. During this time, Tata Group aggressively took over a number of well-established companies around the globe, starting from Corus and Tetley Tea ...

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