Chapter 2

Organizational Effectiveness and Change

Opening Case: The Changing Time

Rajeev was truly amazed. At the age of 25, he left India after obtaining a prestigious scholarship from the USA for his postdoc and eventually joined a university to teach physics. He married an American and settled there happily with two children. He was never overly sentimental about his country and came to India only once after the death of his mother. Though Rajeev was the only son, his mother preferred staying at their ancestral house near Bhawanipur, Kolkata. She had a couple of loyal old servants and was well looked after. Rajeev’s real problems started after her death. To clear the financial tangles regarding fixed deposits, lockers and such formalities ...

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