CHAPTER 1

Understanding Organizations

Opening Case: What a Day!

It was already 7.30 a.m.! Vinod cursed himself as he was getting late for office. He had to reach office on time as a urgent meeting with the sales team was scheduled to take place in the morning! While rushing into the bathroom, he called his wife at the top of his voice for breakfast. Among all the chaos, Vinod thought that it had never been easy for Rupa. She had to prepare their two-and-half-year-old daughter Neha for her school, get ready for her office, instruct the maid, pack lunch for herself, Vinod and for Neha and then she would have to drive to her office before dropping Neha to her school. A busy schedule to say the least! But still she is able to manage everything with ...

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