• Understand the various facets of the change process through a critical discussion of key academic perspectives.
• Demonstrate an understanding of the nature of resistance and the causes that often underpin this phenomenon.
• Be able to comprehend and explain the role of the change agent in driving change.
• Develop an understanding and awareness of the role of the HR function as a change agent.
During the last three decades, change management has emerged as one of the key organizational capabilities but also as a difficult challenge, especially when taking into account that usually the success rate of change initiatives ...