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Organizational Behavior, 12th Edition

Book Description

The new edition of Organizational Behavior includes a rich array of exercises, cases, and applied materials such as the Kouzes and Posner Leadership Practices Inventory and Pfeiffer Annual Edition exercises available in the OB Skills Workbook. It also focuses more on the hot topic of ethics throughout the entire book to ensure it is contemporary and engaging. The text also introduces two brand new key features 'Finding the Leader in You" and "Taking it Online". "Finding the Leader in You", discusses leading in the workplace in a personal and applied way. The goal is to make the material more relevant and applicable to today's readers. The "Taking it Online" feature will take the reader from the book to an online case, activity, self-assessment, or video clip of the leader they are reading about.

Table of Contents

  1. Cover Page
  2. Title Page
  3. Copyright
  4. about the authors
    1. Dr. John R. Schermerhorn, Jr.
    2. Dr. James G. (Jerry) Hunt
    3. Dr. Richard N. Osborn
    4. Dr. Mary Uhl-Bien
  5. preface
  6. about this book
    1. Content
    2. Ethics Focus
    3. Leadership Focus
    4. Research Focus
    5. Applications Focus
    6. Pedagogy
    7. The OB Skills Workbook
    8. New Student and Instructor Support
    9. Videos and Video Teaching Guide
    10. WileyPLUS
  7. contributors
    1. Cases for Critical Thinking
    2. Experiential Exercises and Self-Assessment Inventories
  8. acknowledgments
  9. Brief Contents
  10. Contents
  11. 1 Introducing Organizational Behavior
    1. Introducing Organizational Behavior
    2. Organizations as Work Settings
    3. Management and Leadership
    4. Learning about Organizational Behavior
    5. 1 study guide
  12. 2 Individual Differences, Values, and Diversity
    1. Individual Differences
    2. Personality
    3. Personality and Stress
    4. Values
    5. Diversity
    6. 2 study guide
  13. 3 Emotions, Attitudes, and Job Satisfaction
    1. Understanding Emotions and Moods
    2. How Emotions and Moods Influence Behavior
    3. How Attitudes Influence Behavior
    4. Job Satisfaction and Its Importance
    5. Job Satisfaction Trends
    6. 3 study guide
  14. 4 Perception, Attribution, and Learning
    1. The Perception Process
    2. Common Perceptual Distortions
    3. Perception, Attribution, and Social Learning
    4. Learning by Reinforcement
    5. 4 study guide
    6. Self-Test 4
  15. 5 Motivation Theories
    1. What Is Motivation?
    2. Needs Theories of Motivation
    3. Acquired Needs Theory
    4. Equity Theory of Motivation
    5. Expectancy Theory of Motivation
    6. Goal-Setting Theory of Motivation
    7. 5 study guide
    8. Next Steps
  16. 6 Motivation and Performance
    1. Motivation and Rewards
    2. Alternative Work Schedules
    3. 6 study guide
    4. Terms to Know
    5. Self-Test 6
    6. Next Steps
  17. 7 Teams in Organizations
    1. Teams in Organizations
    2. Team Effectiveness
    3. Stages of Team Development
    4. Understanding Teams at Work
    5. 7 study guide
  18. 8 Teamwork and Team Performance
    1. High-Performance Teams
    2. Improving Team Processes
    3. Improving Team Communications
    4. Improving Team Decisions
    5. 8 study guide
  19. 9 Decision Making and Creativity
    1. The Decision-Making Process
    2. Decision-Making Models
    3. Decision-Making Traps and Issues
    4. Creativity in Decision Making
    5. 9 study guide
  20. 10 Conflict and Negotiation
    1. Conflict in Organizations
    2. Conflict Management
    3. Negotiation
    4. Negotiation Strategies
    5. 10 study guide
  21. 11 Communication and Collaboration
    1. The Nature of Communication
    2. Interpersonal Communication
    3. Organizational Communication
    4. Collaborative Work Environments
    5. 11 study guide
    6. Terms to Know
    7. Self-Test 11
    8. Next Steps
  22. 12 Power and Politics
    1. Power and Influence
    2. Interdependence, Legitimacy, and Power
    3. Obedience
    4. Acceptance of Authority and the Zone of Indifference
    5. Sources of Power and Influence
    6. Empowerment
    7. Organizational Politics
    8. 12 study guide
  23. 13 Leadership Essentials
    1. Leadership
    2. Situational Contingency Leadership
    3. Follower-Centered Approaches
    4. Inspirational and Relational Leadership Perspectives
    5. 13 study guide
  24. 14 Leadership Challenges and Organizational Change
    1. Moral Leadership
    2. Shared Leadership
    3. Leadership across Cultures
    4. Leading Organizational Change
    5. 14 study guide
  25. 15 Organizational Culture and Innovation
    1. Organizational Culture
    2. Functions of Organizational Culture
    3. Understanding Organizational Cultures
    4. Innovation in Organizations
    5. Managing Organizational Culture and Innovation
    6. 15 study guide
  26. 16 Organizational Goals and Structures
    1. Organizational Goals
    2. Hierarchy and Control
    3. Organizing and Coordinating Work
    4. Bureaucracy and Beyond
    5. 16 study guide
  27. 17 Strategy, Technology, and Organizational Design
    1. Strategy and Organizational Learning
    2. Strategy and Organizational Design
    3. Technology and Organizational Design
    4. Environment and Organizational Design
    5. Strategic Leadership of the Whole Organization
    6. 17 study guide
  28. The OB Skills Workbook
    1. 1 Leadership: What People Do When They're Leading
    2. 2 Questions Frequently Asked About the Student LPI
    3. 3 Recording Your Scores
    4. 4 Interpreting Your Scores
    5. 5 Summary and Action-Planning Worksheets
  29. glossary
  30. self-test answers
    1. Self-Test 1
    2. Self-Test 2
    3. Self-Test 3
    4. Self-Test 4
    5. Self-Test 5
    6. Self-Test 6
    7. Self-Test 7
    8. Self-Test 8
    9. Self-Test 9
    10. Self-Test 10
    11. Self-Test 11
    12. Self-Test 12
    13. Self-Test 13
    14. Self-Test 14
    15. Self-Test 15
    16. Self-Test 16
    17. Self-Test 17
  31. notes
    1. CHAPTER 1
    2. CHAPTER 2
    3. CHAPTER 3
    4. FEATURES AND MARGIN PHOTOS
    5. CHAPTER 4
    6. CHAPTER 5
    7. CHAPTER 6
    8. ENDNOTES
    9. CHAPTER 7
    10. CHAPTER 8
    11. CHAPTER 9
    12. CHAPTER 10
    13. CHAPTER 11
    14. CHAPTER 12
    15. CHAPTER 13
    16. CHAPTER 14
    17. CHAPTER 15
    18. CHAPTER 16
    19. CHAPTER 17
  32. photo credits
  33. organization index
  34. name index
  35. subject index