7
Special Issues in Organization Development
“Complex organizations have to innovate or die, and in so doing they tend
to operate at the edge of chaos.”
—Burnes (2004)
This chapter offers a practical view of OD information that can be useful in any organization. It discusses special issues in OD, including:
• complexity theory
• technology in OD (group decision support systems)
• sociotechnical systems.
Complexity Theory
Complexity theory (CT) has several other references, particularly in the fields of strategic management and organizational studies. The basic premise is that organizations are treated as a collection of strategies ...
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