Building Organizational Fitness: Results and Implications

What were the effects on SRSD's performance? In the first year alone sales doubled and profitability quadrupled. SRSD continued to employ OFP as a core strategic management process over the next five years. During that period organizational effectiveness and performance increased steadily. Five years after OFP was introduced, the CEO of the company stated that the division had progressed from the worst to one of the best in the company.[32] Employees saw it as a listening division in which the leadership team was now exerting effective strategic direction of the business. Moreover, members of the senior team and task force saw the experience of going through OFP as a powerful management ...

Get Organization 21C: Someday All Organizations Will Lead This Way now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.