Chapter 14. Developing Emotional Intelligence

Richard E. Boyatzis

Scott N. Taylor

Elena was upset. She was snapping at people and felt out of sorts. She had not slept well the night before. Even though she was CFO of a large corporation in Moscow, something in the prior day's seminar bothered her. She had been considering how to improve her leadership style through developing more emotional intelligence. The instructor had explained that such efforts were short-lived if not anchored in a personal vision. Sometime after lunch, it dawned on Elena what was so troubling. She did not know what she wanted out of life. She does not dream about the future and so found it difficult if not impossible to conceive of a personal vision.

It certainly was not because ...

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